Although I am no longer able to meet with you in person for the time being due to covid-19, myself and my team are still working to assist you. We are currently holding virtual advice surgery appointments, or I am happy to speak with you over the phone. However, my team and I can deal with many issues without you needing to book a surgery appointment, particularly if it is an urgent matter.
Please understand that we will have to deal with the most urgent situations first and then any relating to COVID-19. Other emails and calls may take longer to receive a response.
Please email firstname.lastname@example.org
Include your full contact details and any relevant reference numbers (e.g. DWP Home Office) and my ZA reference if we’ve corresponded on the same issue before.
Without the above information there may be a delay in processing your enquiry.
Phone 020 8581 3646 between 10 am - 2 pm Monday to Thursday and we will do our very best to assist you or call 020 7219 8590