Useful contacts for use during the General Election

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As you will know, once the election is called there are no MPs and my ability to help my constituents is therefore more limited. I have compiled this useful guide which you can find below.List of contact details of important Government bodies, Charities and AuthoritiesHounslow Council https://www.hounslow.gov.uk/info                                                 Telephone Opening Hours - Monday - Thursday 9am-5pm.  Friday 9am-4.45pmEnvironment, Street services and Planning - 020 8583 5555Parking - 020 8583 2000This is an automated service, appeals against tickets must be made online. We do not discuss parking tickets by telephone. Housing & Council Tax Benefit, Council Tax and Business Rates - 020 8583 4242Housing Repairs & Tenancy issues - 020 8583 4000All other enquiries 020 8583 2000Emergencies only 020 8583 2222Mon to Thu – 5pm to 8am Fri 4.45pm through to Mon 8am                                                   Email Housing customerservicecentre@hounslow.gov.ukHousing repairs repairs.team@hounslow.gov.ukHousing feedback complaints.team@hounslow.gov.ukCustomer relations feedback@hounslow.gov.ukCustomer enquiries customerservice@hounslow.gov.uk                                                  Postal Address London Borough of Hounslow, Civic Centre Lampton Road, Hounslow TW3 4DNFlytipping Please follow this link- https://tinyurl.com/m379jhzWaste and RecyclingPlease follow this link-https://tinyurl.com/kw4tv38Homelessness Website: https://www.hounslow.gov.uk/info/20065/homelessnessEmail: housingclientservices@hounslow.gov.uk  Anti-Social Behaviour Websitehttps://tinyurl.com/l2dzcn6Phone: customer services team on 0208 583 2000 (pick from the options)or the neighbourhood wardens hotline on 020 8583 4141. Wardens can be contacted between 3pm and 10pm every day.Community Safety Team Phone Emergency services on 999 or 112 To inform the council of an emergency please call 020 8583 2222Email: Contingency.planning@hounslow.gov.uk General enquiries Website: https://tinyurl.com/lmls28pPhone: The Customer Service Centre is open Monday - Friday, 8am - 6pm.For out-of-hours contact, please call on 0208 583 2222.RepairsFor emergency repairs such as a burst pipe or unsecure front door outside of office hours.Phone: 020 8583 2222Gas For issues with your boiler or gas firePhone: 0800 634 9434 to arrange for an engineer to visit you. The call centre is open from 8am to 8pm seven days a week. Handyman ServiceTo book the Handyman ServicePhone: 020 8583 3878LeaseholdersOur Specialist Housing Team provides help and advice to leaseholders across the boroughEmail: leaseholdservices@hounslow.gov.ukPhone: 020 8583 3787Community Engagement and Involvement Our Community Housing Partnership Team works closely with local communities and groups of residents to identify community priorities. They link with our partners in the voluntary sector to give people opportunities to get involved and create and direct community activities that meets the needs of local residentsEmail: community.development@hounslow.gov.ukPhone: 020 8583 2406Hounslow Highwaysi.e. road, pavements, potholes, treesWebsite: https://www.hounslow.gov.uk/info/20054/streetsEducationSchool Admissions Email: admissions@hounslow.gov.ukTelephone: 020 8583 2721Address: School admissions Children’s and Adults Services Civic CentreLampton Road Hounslow TW3 4DNAppealsEmail: schoolappeals@hounslow.gov.uk Telephone: 020 8583 3356You can also contact Children’s Legal Centre http://www.childrenslegalcentre.com/ Ace Education Advice - http://www.aceed.org.uk/Free School MealsEmail: schoolmeals@hounslow.gov.ukTo apply:https://tinyurl.com/kh3ssr4Telephone: 020 8583 2820 / 2781 Address: Free school meals Revenues and Assessments Corporate Resources Civic Centre Lampton Road Hounslow TW3 4DNChildcareFamily Information Service (FIS)Email: fis@hounslow.gov.ukTelephone: 020 8583 3470Website: https://tinyurl.com/mzx86x9Address: Borough of HounslowCivic Centre, Orange Zone Lampton Road, Hounslow TW3 4DNHounslow Council Social ServicesAdult Social Care Email: adultsocialcare@hounslow.gov.uk Telephone: 0208 583 3100Monday to Friday from 9am to 5pm.Out of hours telephone: 0208 8583 2222If someone is in immediate danger, call the police on 999General Safeguarding enquiriesEmail: safeguardingadults@hounslow.gov.ukTelephone: 020 8583 4515Hounslow Early Intervention Team Address: O-Block Lakeside Mental Health Unit West Middlesex University Hospital site Twickenham Road Isleworth TW7 6AFTelephone: 020 8483 1445Early Help Hounslow Address:Civic Centre Lampton Road Hounslow TW3 4DNTelephone: 020 8583 6600 Email: earlyhelp@hounslow.gov.ukCare PlaceSupport to Hounslow residents across areas including adult social care, housing, money management, employment, education, leisure, health and wellbeing.Email: careplace@hounslow.gov.ukWebsite: https://www.careplace.org.uk/?LA=HounslowTelephone: 020 8825 6665Planning Website: https://www.hounslow.gov.uk/info/20010/planning_and_buildingAddress: Planning Policy Regeneration Economic Development and Regeneration London Borough of Hounslow Civic Centre Lampton Road Hounslow TW3 4DNEmail: ldf@hounslow.gov.uk Government Planning appealWebsite: https://www.gov.uk/appeal-planning-decision Council Tax Valuation Valuation Office agency Network Support Office - Housing Allowances Wycliffe House Green Lane, Durham, DH1 3UWEmail: NSOhelpdesk@voa.gsi.gov.ukTelephone: 03000 502502Report/ Complaint Website: https://www.hounslow.gov.uk/reportWebsite: https://www.hounslow.gov.uk/info/19999/your_council_and_elections/1402/… 020 8583 5211Email: feedback@hounslow.gov.ukThe Local Government Ombudsman PO Box 4771 Coventry CV4 0EH Phone: 0300 061 0614Website: www.lgo.org.uk1Housing Ombudsman Service Exchange Tower Harbour Exchange Square London E14 9GE Phone : 0300 111 3000 (lines are open Monday to Friday from 9:15 to 17:15) Fax : 020 7831 1942Email : info@housing-ombudsman.org.uk Website: www.housing.ombudsman.org.ukHousing Associations General Enquiry Lines Notting Hill Housing Associations Telephone: 020 3815 0000Website: https://www.nhhg.org.uk/contact-us/A2 Dominion Telephone: 0800 432 0077 Website:http://www.a2dominion.co.uk/Catalyst Website: https://www.chg.org.uk/Email: contactcatalyst@chg.org.ukTelephone: 0300 456 2099Shepherds BushWebsite: https://www.sbhg.co.uk/Telephone: 0800 9170839 or 020 8996 4200Email: group.info@sbhg.co.ukInquilib Website: http://www.inquilabha.org/Telephone: 0208 607 7777 0208 607 7778Email: customerservices@inquilabha.orgCharities /Support GroupsRefugeWebsite: http://www.refuge.org.uk/ Telephone: 0808 200 0247ShelterWebsite: http://www.shelter.org.uk/ Telephone: 0344 515 2000Crisis Website: http://www.crisis.org.uk/ Email: enquiries@crisis.org.uk Telephone: 0300 636 1967 Address: Crisis, 66 Commercial Street, London, E1 6LTWomen’s AidWebsite: https://www.womensaid.org.uk/ Telephone: 0808 2000 24708 Email: helpline@womensaid.org.uk0Citizens Advice Bureau Website: https://www.citizensadvice.org.uk/ Telephone: 03444 111 444St Mungo’sWebsite: http://www.mungos.org/ Telephone: 0203 856 6000 Email: info@mungos.org Address: St Mungo’s 3 Thomas More Square, Tower Hill, London E1W 1YWStreet LinkWebsite: http://www.streetlink.org.uk/ Telephone: 0300 500 0914 Email: info@streetlink.org.ukThe National Domestic Violence Helpline (24 hours)Telephone: 0808 2000 247London Reconnection TeamThis team can provide advice to European migrants in London who want to return to their home country Telephone: 0870 383 3322Refugee Action Refugee Action can provide advice to other migrants and asylum seekers Telephone: 0808 800 0007Legal Advice Office of the Immigration Services CommissionerThe Office of the Immigration Services Commissioner (OISC) regulates immigration advisers, ensuring they are fit and competent and act in the best interest of their clients.Website: https://www.gov.uk/government/organisations/office-of-the-immigration-s… Regulated Immigration Adviser Finder: http://home.oisc.gov.uk/adviser_finder/finder.aspxEaling Law CentreEaling Law Centre provides free specialist legal advice and representation for those in need in the London Borough of Ealing and beyond.http://ealinglawcentre.org.uk.gridhosted.co.uk/Telephone: 020 8579 4598 Email: info@ealinglaw.org.ukAddress: 210 Northfield Avenue Ealing, London W13 9SJCardinal Hume The Cardinal Hume Centre enables people to gain the skills they need to overcome poverty and homelessness. We work with homeless young people, badly housed families and others in need.Website: https://www.cardinalhumecentre.org.uk/Telephone: 020 7222 1602Address: Cardinal Hume Centre 3-7 Arneway Street off, Horseferry Rd, London SW1P 2BGEaling Equalities Council Ealing Equality Council (EEC) is a charity and has been active in the promotion and advancement of equality and human rights for all. We've been providing advice and advocacy in both generalist and specialist and retain the services of both solicitors and qualified barristers to provide free legal advice.Website: http://ealingequalitycouncil.org.uk/Address: Lido Centre, 63 Mattock Ln, London W13 9LA Phone: 020 8280 2250Open Hours: 10:30am–1pm, 2–3:30pmThe Law Society The Law Society is the independent professional body for solicitors in England and Wales.Website – Public advice page: https://www.lawsociety.org.uk/for-the-public/Address: 113 Chancery Ln, London WC2A 1PLPhone: 020 7242 1222Hours: 9am–5pmAsylum Aid Phone: 020 7354 9631 Advice Line: 020 7354 9264Website: http://www.asylumaid.org.uk/Address: Migrants Resource Centre, Berol House, 25 Ashley Road, London N17 9LJOpen Hours: 9:30am–5:30pmChildren Law Charity Telephone: 0808 800 5792Website: http://www.coramvoice.org.uk/Address: Coram Voice, Gregory House, Coram Campus, 49 Mecklenburgh Square, London WC1N 2QAEmail: info@coramvoice.org.uk Child Law Advice Child Law Advice is operated by Coram Children's Legal Centre. We provide specialist advice and information on child, family and education law.Telephone: Family or Child law - 0300 330 5480 Education law - 0300 330 5485Website: http://childlawadvice.org.uk/How to guides: http://childlawadvice.org.uk/how-to-guides/Cafcass Cafcass (Children and Family Court Advisory and Support Service) represents children in family court cases. We make sure that children's voices are heard and decisions are taken in their best interests. We are independent of the courts, social services, education and health authorities and all similar agencies.Phone: 0300 456 4000Call centre is open 09:00 - 17:00 Mon - Friday (excluding bank holidays).Website: https://www.cafcass.gov.uk/Email: Telephoneenquiries@cafcass.gsi.gov.ukAddress: Cafcass National Office 3rd Floor 21 Bloomsbury Street London WC1B 3HFTo find your local Councillor: https://www.gov.uk/find-your-local-councillorsFind local consultations: Have your say about local issues. Councils carry out consultations on the way they plan, manage and deliver services.https://www.gov.uk/find-local-consultationsHounslow Mayor The new Mayor of Hounslow is Councillor Ajmer Grewal and the Deputy Mayor is Councillor Daanish Saeed. The mayor's chosen charities for the year are Alzheimers Society and Hounslow Association for the Blind.Address: Mayor's Office London Borough of Hounslow Civic Centre Lampton Road Hounslow TW3 4DN.Telephone: 020 8583 2243Email: mayor@hounslow.gov.ukWelfare BenefitsPIP (Personal Independence Payment) Personal Independence Payment (PIP) helps with some of the extra costs caused by long-term illhealth or a disability if you’re aged 16 to 64.Website: https://www.gov.uk/pip/overviewTo Claim Personal Independence Payment Telephone: 0800 917 2222Textphone: 0800 917 7777Monday to Friday, 8am to 6pmGeneral Enquiries Telephone: 0345 850 3322Textphone: 0345 601 6677Monday to Friday, 8am to 6pmDWP (Department for Work and Pensions)Website: https://www.gov.uk/government/organisations/department-for-work-pension… Caxton House Tothill Street London SW1H 9NAEmail: ministers@dwp.gsi.gov.ukPensions Website: https://www.gov.uk/contact-pension-service To find local pension centre: https://www.gov.uk/find-pension-centreHelp making a claimTelephone: 0800 731 7898Textphone: 0800 731 7339Welsh language: 0800 731 7936Monday to Friday, 8am to 6pm (except public holidays)Job Centre Plus Website: https://www.gov.uk/contact-jobcentre-plusLocal Branch finder: http://los.direct.gov.uk/default.aspx?type=1&lang=en&AspxAutoDetectCook…JSA (Job Seekers Allowance) Website: https://www.gov.uk/jobseekers-allowance For further assistance please go your local Job Centre Plus BranchEmployment and Support Allowance (ESA)If you’re ill or disabled, Employment and Support Allowance (ESA) offers you: Financial support if you’re unable to work Personalised help so that you can work if you’re able toWebsite: https://www.gov.uk/employment-support-allowanceHMRC Her Majesty’s Revenue and Customs Website: https://www.gov.uk/government/organisations/hm-revenue-customsContact HMRC: https://www.gov.uk/contact-hmrcDLA (Disability Living Allowance) Disability Living Allowance (DLA) is a tax-free benefit for disabled people who need help with mobility or care costs.If you were born on or before 8 April 1948Telephone: 0345 605 6055Textphone: 0345 604 5312Monday to Friday, 8am to 6pmAddress for those born on or before 8 April 1948: Disability Living Allowance DLA65+ Mail Handling Site A Wolverhampton WV98 2AHIf you were born after 8 April 1948 Telephone: 0345 712 3456Textphone: 0345 722 4433Monday to Friday, 8am to 6pmAddress for Children: Disability Benefit Centre 4 Post Handling Site B Wolverhampton WV99 1BYWebsite (for Adults): https://www.gov.uk/dla-disability-living-allowance-benefit Website (for children): https://www.gov.uk/disability-living-allowance-childrenAttendance AllowanceYou could get £55.10 or £82.30 a week to help with personal care because you’re physically or mentally disabled and you’re aged 65 or over.Website: https://www.gov.uk/attendance-allowanceTelephone: 0345 605 6055Textphone: 0345 604 5312Monday to Friday, 8am to 6pmAddress: Attendance Allowance Unit Mail Handling Site A Wolverhampton WV98 2ADUniversal Credit (UC)You may be able to claim Universal Credit if you’re on a low income or out of work.Website: https://www.gov.uk/universal-creditUC Guidance Website: https://www.gov.uk/guidance/universal-credit-how-it-helps-you-into-workCouncil Tax Enquiry Line Govt. Website: https://www.gov.uk/council-tax/working-out-your-council-tax General enquiries - Telephone (England): 03000 501501 Hounslow Council Website: https://www.hounslow.gov.uk/info/20018/council_tax_and_benefitsCarer’s AllowanceWebsite: https://www.gov.uk/carers-allowance/overviewConstant Attendance Allowance You can claim Constant Attendance Allowance if you get Industrial Injuries Disablement Benefit or a War Disablement Pension and you need daily care and attention because of a disability.Website: https://www.gov.uk/constant-attendance-allowanceIndustrial Injuries Disablement Benefit (IIDB) You might get Industrial Injuries Disablement Benefit (IIDB) if you became ill or are disabled because of an accident or disease either: At work On an approved employment training scheme or courseWebsite: https://www.gov.uk/industrial-injuries-disablement-benefitOther websites:Government Money Advice ServiceWebsite: https://www.moneyadviceservice.org.uk/enTelephone: 0800 138 7777Monday to Friday, 8am to 8pm - Saturday, 9am to 1pm - Sunday and Bank Holidays, closed.Thames WaterWebsite: https://www.thameswater.co.uk/Telephone: 0800 980 8800 Our lines are open from 8am to 8pm, Monday to Friday, 8am to 6pm Saturday and closed on Sunday and bank holidays.PALS NHS The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. Hounslow and Richmond Community Care PALSWebsite: http://www.hrch.nhs.uk/patients/pals/NHS 11 NHS 111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.NHS Website: http://www.nhs.uk/pages/home.aspxContact Us: http://www.nhs.uk/aboutNHSChoices/Pages/ContactFilter.aspxHounslow and Richmond Community Care Website: http://www.hrch.nhs.uk/ Telephone: 020 8973 3000 Address: Thames House 180 High Street Teddington TW11 8HUWest London Mental Health Trust Website: http://www.wlmht.nhs.uk/Telephone: 0300 1234 244 Address: Trust Headquarters 1 Armstrong Way Southall UB2 4SDHounslow Improving Access to Psychological Therapies (IAPT) service Website: http://www.hounslowiapt.nhs.uk/Telephone: 0300 123 0739Email: houccg.Hounslowiapt@nhs.net Address: Hounslow IAPT The Isleworth Centre 146 Twickenham Road Isleworth TW7 7DJOmbudsman Parliamentary and Health Service Website: https://www.ombudsman.org.uk/Telephone: 0345 015 4033Housing Ombudsman Service Website: http://www.housing-ombudsman.org.uk/Telephone: 0300 111 3000 (lines are open Monday to Friday from 9:15 to 17:15) Exchange Tower Harbour Exchange Square London E14 9GEEmail: info@housing-ombudsman.org.ukThe Financial Ombudsman ServiceWebsite:www.financial-ombudsman.org.ukTelephone: 0300 123 9 123 Monday to Friday, 8am to 8pm - Saturday, 9am to 1pmAddress: The Financial Ombudsman Service Exchange Tower London E14 9SRThe Consumer Ombudsman Website: http://www.consumer-ombudsman.org/Telephone: 0333 300 1620Reporting Hate Crime Report onlineWebsite: http://report-it.org.uk/your_police_force Telephone (non-emergency): 111Telephone (emergency): 999Met Police Website: https://beta.met.police.uk/Advise and info: https://beta.met.police.uk/advice-and-information/Telephone (non-emergency): 111Telephone (emergency): 999West Middlesex Hospital NHS Choices Website: http://www.nhs.uk/Services/hospitals/Overview/DefaultView.aspx?id=11859…: 020 8560 2121Address: Twickenham Road, Isleworth, Middlesex, TW7 6AFTFL Website: https://tfl.gov.uk/Help & Contacts: https://tfl.gov.uk/help-and-contact/Network Rail Website: https://www.networkrail.co.uk/Telephone: 03457 11 41 41Home Office Website: https://www.gov.uk/government/organisations/home-officeEmail: public.enquiries@homeoffice.gsi.gov.ukTelephone: 020 7035 4848Address: Direct Communications Unit 2 Marsham Street London SW1P 4DFFirst-tier Tribunal (Immigration and Asylum Chamber)We are responsible for handling appeals against some decisions made by the Home Office relating to: permission to stay in the UK deportation from the UK entry clearance to the UK First-tier Tribunal (Immigration and Asylum Chamber) PO Box 6987 Leicester LE1 6ZXEmail: customer.service@hmcts.gsi.gov.ukTelephone: 07300 123 1711GMB Website: http://www.gmb.org.uk/ Telephone: 020 7391 6700 Email: info@gmb.org.uk Address: 22 Stephenson Way Euston London NW1 2HDUNITE Website: http://www.unitetheunion.org/Email: executive.council@unitetheunion.orgTelephone: 020 7611 2500Address: Unite, Unite House, 128 Theobald's Road, Holborn, London, WC1X 8TNUNISON Website: https://www.unison.org.uk/Telephone: 0800 0 857 857CWU Website: http://www.cwu.org/Address: CWU, 150 The Broadway, Wimbledon, London, SW19 1RXTel: 0208 9717 200Email: info@cwu.orgBT Website: http://home.bt.com/Telephone: 0800 800150SKY Website: https://www.sky.com/Telephone: 0800 151 2747VIRGIN MEDIA Website: http://www.virginmedia.com/Telephone: 0345 454 1111National Grid Website: http://www2.nationalgrid.com/uk/Address: 1-3 Strand, London WC2N 5EHPhone: 020 7004 3000EON ENERGY Website: https://www.eonenergy.com/Telephone: 0870 280 5467Interpol Website: https://www.interpol.int/Crime Stoppers - report crime anonymously Website: https://crimestoppers-uk.org/give-information/give-information-online/T… 0800 555 111National Crime agency Website: http://www.nationalcrimeagency.gov.uk/Email: communication@nca.x.gsi.gov.ukTelephone: 0370 496 7622 (available 24/7)Address: Units 1 - 6 Citadel Place, Tinworth Street, London SE11 5EFUK Government Website: https://www.gov.uk/CharitiesMind Website: http://www.mind.org.uk/ Telephone: 0300 123 3393Scope Website: https://www.scope.org.uk/ Telephone: 0808 800 3333 Email: helpline@scope.org.ukAge UKWebsite: http://www.ageuk.org.uk/ Telephone: 0800 678 1174Carer’s UKWebsite: http://www.carersuk.org/help-and-advice/talk-tous?gclid=CLj11Y7Y09ICFVE…: 0808 808 7777Carer’s Trust Website: https://carers.org/Email: info@carers.orgTelephone: 0300 772 96002000 Club The 2000 club offers membership to adults who have any disability whether physical, sensory or a learning disability.Telephone: 07944 394270Email: alanstacey2000@gmail.comAddress: Heston Community Sports Hall Heston Road Hounslow TW5 0QZBarnardo’sWebsite: https://www.barnardos.org.uk/Email: supporterrelations@barnardos.org.ukTelephone: 0208 550 8822Childline Telephone: 0800 11 11Website: https://www.childline.org.uk/The Salvation ArmyWebsite: https://www.salvationarmy.org.uk/Telephone: (020) 7367 4500 The Salvation Army UK and Republic of Ireland Territorial Headquarters, 101 Newington Causeway, London, SE1 6BNEmail: info@salvationarmy.org.ukSave the Children Website: http://www.savethechildren.org.uk/Telephone: 020 7012 6400Email: supporter.care@savethechildren.org.ukAmnesty International Website: https://www.amnesty.org.uk/Email: sct@amnesty.org.ukTelephone: 020 7033 1500Red Cross Website: http://www.redcross.org.uk/Tel: 0344 871 11 11Email: information@redcross.org.ukChristian Aid Website: http://www.christianaid.org.uk/Telephone: +44 (0) 20 7620 4444Email: london@christian-aid.orgYMCA Website: http://www.ymca.org.uk/Telephone: 020 7186 9500Email: enquiries@ymca.org.ukNACRO Website: https://www.nacro.org.uk/Telephone: 0300 123 1889Resettlement advice: 0300 123 1999Samaritans Telephone: 116 123Email: jo@samaritans.orgThe National Care Line – care and support for the elderlyEmail: office@thenationalcareline.orgTelephone: 0800 0699Website: http://www.thenationalcareline.org/